Frequently Asked Questions
Everything you need to know about our handcrafted watch straps and accessories.
How do I determine the correct size for my watch strap?
To find the perfect fit, you need to measure the width between the lugs of your watch (where the strap attaches) and the width at the buckle. We provide a detailed sizing guide on each product page to assist with these measurements.
Are your leather products ethically sourced?
Yes, Atelier du Bracelet Parisien is committed to ethical practices. All our leathers, including exotic skins, comply with CITES regulations and are sourced from certified tanneries that prioritize sustainability and animal welfare.
Do you offer international shipping?
We ship our handcrafted goods worldwide via premium couriers. Shipping costs and delivery times vary by destination, but most international orders arrive within 5 to 10 business days.
Can I request a custom-made watch strap?
Absolutely. We specialize in bespoke creations. You can choose the leather, stitching color, thickness, and lining to create a unique piece that perfectly matches your timepiece.
What is your return policy for online orders?
Standard items can be returned within 14 days of receipt, provided they are in original, unworn condition. Please note that custom-made or bespoke orders are non-refundable as they are crafted specifically to your requirements.
How should I maintain my leather strap?
To prolong the life of your strap, avoid prolonged exposure to water, oils, and direct sunlight. We recommend using a specialized leather cream for smooth leathers and a soft brush for suede or nubuck finishes.