Returns & Exchanges
At Atelier du Bracelet Parisien, we strive for perfection in every artisan creation; if you are not entirely satisfied, you may return your unworn items within 14 days of delivery. Please note that custom-made, bespoke watch straps are uniquely crafted to your specifications and are not eligible for return or exchange.
Initiate Your Request
Contact our customer service team via email or our online portal to request a Return Merchandise Authorization (RMA) number.
Secure Packaging
Place the item in its original packaging, ensuring all protective films and tags are intact to maintain the product's pristine condition.
Shipping and Insurance
Send the package back to our Paris workshop using a tracked and insured shipping method to protect against loss or damage during transit.
Inspection and Refund
Once our master craftsmen verify the item's condition, we will process your refund or exchange within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing